How This FAQ Works for You
We put this page together based on real questions from people using BJ Betjili on their phones every day. Whether you are sorting out a first deposit, checking why a withdrawal is still pending, or trying to log back in after switching devices, the answers here walk you through the actual steps — not generic advice. Deposits go through bKash, Nagad, or
Rocket: you open your wallet app, send to the account number shown at checkout, confirm your PIN, and the balance reflects in your lobby wallet. For withdrawals, the account name on your wallet must match your registered details — that single check is what most delays come down to. If you are in Dhaka or anywhere else in Bangladesh and something is
not covered here, our support team is reachable via live chat and the contact options listed below. Access to all features depends on your local law and eligible regions.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet