What Information We Hold and Why
When you create an account, we collect your name, contact details, and the wallet identifiers you use to transact — including bKash, Nagad, and Rocket account numbers. We need these to process deposits and withdrawals, verify identity, and keep your account secure. When you browse the
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platform, we also collect device type, browser, IP address, and session data through cookies and similar tools. This helps us keep the mobile experience consistent whether you switch from a phone to a browser mid-session. We do not sell your personal data to third parties. Payment
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data tied to bKash, Nagad, or Rocket transactions is handled under the terms of those respective payment providers as well as our own. We share data with service providers only where it is necessary to operate the platform — for example, fraud checks, payment processing, and
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customer support. Retention periods vary by data type: account records are kept as long as the account is active; transaction logs are held for the period required by applicable law. You can request a copy of the data we hold about you or ask us to
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correct it by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.